Run Auto Device Test


This article is for general users of ClassDo e.g. students, adult learners. If you are an organisation owner, admin, or member with admin permission, e.g. tutor or trainer, please refer to this article.

By default, ClassDo's built-in Device Checker will automatically be launched every time you click Enter Room. It tests your browser, webcam, microphone and speaker to see if they are working properly, before you start your live virtual collaboration.


1

Browser Test

If you are using either Google Chrome, Microsoft Edge or Safari browser and your browser is up to date, this test will take just a few seconds and you will automatically move on to the next test.

If you fail the browser test, make sure to use a supported browser or update your browser version.

2

Webcam Test

ClassDo may ask to use your camera. Click  Allow to use ClassDo. If you have blocked it, follow these steps to re-enable your camera.

You should be able to see yourself in the screen if your camera is working properly,

Change your camera

The current camera being used is shown under Camera. Click the drop-down arrow to change to another camera.

Select the camera you want to use from the drop-down list of available cameras.

Still cannot see yourself or only see a black screen?

3

Microphone Test

ClassDo may ask to use your microphone. Click  Allow to use ClassDo. If you have blocked it, follow these steps to re-enable your camera.

Try speaking into the microphone and check if the blue bars appear and move. The number of blue bars represents the volume of the microphone. If the blue bars do not appear, you could be speaking too softly or your microphone is not working.

Change your microphone


The  current microphone being used is shown under Microphone. Click the drop-down arrow to change to another microphone (e.g. .

Select the microphone you want to use from the drop-down list of available microphones.

Still cannot see any blue bars when you speak into the microphone?

4

Speaker Test

Click Test speaker. You should be able to hear music playing. If you cannot hear anything, try turning up the volume or ensuring your earpiece is properly connected.

Click Stop music to end the speaker test.

Unable to hear any sound from your device?

5

Join the Room

After completing the device test, click Join room to start the live session!

Next Step:
    Congratulations! You have successfully entered your virtual room. Next, learn about the virtual room
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us