Getting Started Guide for Education
Our Help Centre contains hundreds of articles to guide you through using ClassDo. Here are some quick lists of the essentials you will need to get started.
In this article:
- For everyone
- Requirements when using ClassDo
- Troubleshooting
- For education business owners
- For centre admins
- For teaching/ training staff
- For students/ course participants
For Everyone
Requirements when using ClassDo
- Ensure your device meets the technical requirements for desktop or mobile: https://help.classdo.com/category/79-system-requirements
- Ensure you have a strong and stable internet connection: https://help.classdo.com/article/143-run-internet-speed-test-recommended-speeds
Troubleshooting
- If you encounter any problems, go to help.classdo.com and use the search bar to look up the article required.
Education Business Owners
For private tutors, see also the list for teaching/ training staff.
1. Step-by-step guides
- Complete run-through of how to start creating your organisation on ClassDo:
- Create your account.
- Create your organisation. to start your organisation's 20-hour free trial instantly
- Create a room.
- Complete run-through of managing various features of your organisation:
- Complete run-through of how to use ClassDo's virtual room:
2. Understanding ClassDo
- What are organisations and rooms in ClassDo?
- What are the default organisation types and their roles?
- How should rooms be structured?
- How many members should be invited into a room?
3. Best practices
- Detailed step-by-step guide for onboarding:
- How to onboard your tuition centre
- How to onboard individual members
- Sample online lesson plan:
- Using ClassDo in your physical tuition business:
4. Marketing
- Quick introduction video: 8 Reasons Why ClassDo
5. Pricing
Centre Admins
1. Step-by-step guides
- Complete run-through of how to create your organisation on ClassDo (if you are tasked to do so by your organisation owner):
- Create your account.
- Create your organisation.
- Register your payment method (to unlock your free trial of up to 20 hours of live video collaboration for your organisation)
- Complete run-through of managing and structuring your organisation and rooms:
- Complete run-through of how to use ClassDo's virtual room:
2. Understanding ClassDo
- What are organisations and rooms in ClassDo?
- How should rooms be structured?
- How many members should be invited into a room?
3. Best Practices
- Detailed step-by-step guide for onboarding:
- How to onboard your tuition centre
- How to onboard individual members
- Sample online lesson plan:
- Using ClassDo in your physical tuition business:
- The following articles are primarily meant for teaching/ training staff. It may be helpful for you to be familiarised with them:
Teaching/ Training Staff
1. Step-by-step guides (Under "I'm an Organisation Owner/ Admin")
- Join by invite
- Run manual device test
- Enter the virtual room
- The full list of virtual room features and their how-to guides
2. Best Practices
- Read through our best practices for teachers/ trainers here.
3. For your students
- We recommend that you send the articles listed for Students/ Course Participants to your students before your first online session.
Students/ Course Participants
1. Before you start
- Ensure your device meets the technical requirements for desktop or mobile: https://help.classdo.com/category/79-system-requirements
- Ensure you have a strong and stable internet connection. Before the first lesson, please run an internet speed test on the same device and at the same location where you will be taking the online lesson: https://help.classdo.com/article/143-run-internet-speed-test-recommended-speeds. If you encounter laggy internet speed, see troubleshooting tips at: https://help.classdo.com/article/318-troubleshoot-slow-internet-speed
2. Step-by-step guides (Under "I'm a User")
- Join the room by invite: https://help.classdo.com/article/188-join-room-with-invite
- Make sure to pass the device test before the session: https://help.classdo.com/article/94-run-manual-device-test
- Enter the virtual room: https://help.classdo.com/article/177-enter-room
- Basic guide to how to use the virtual room: https://help.classdo.com/article/202-key-collaboration-tools-at-a-glance